Shipping policy

Shipping Policy

Thank you for shopping with GOODLINE COLLECTIONS, We strive to deliver your order as quickly and efficiently as possible. Please review our shipping policy below to help guide you through the process.

Processing Time

  • All orders are processed within 1-3 business days (Monday - Friday, excluding weekends and holidays).

  • You will receive an email notification once your order has been processed and shipped.

Shipping Methods & Delivery Times

  • Standard Shipping: 5-7 business days

  • Expedited Shipping: 2-3 business days

  • Overnight Shipping: 1 business day
    Delivery times may vary depending on the destination and weather conditions.

Shipping Costs

  • Standard Shipping: Free on orders over $300, otherwise a flat rate of $5.99.

  • Expedited Shipping: $15.99

  • Overnight Shipping: $29.99
    Please note that shipping rates are calculated at checkout based on your location and order size.

Order Tracking

  • Once your order has shipped, you will receive a tracking number via email. You can track your package using the tracking number provided.

International Shipping

  • We currently ship to the following countries: [List of countries you ship to].

  • Canada
  • United States
  • Denmark
  • Mexico
  • Greenland
  • Untied Kingdom

  • International shipping fees will be calculated at checkout, and any customs duties or taxes are the responsibility of the customer.

  • Delivery times for international orders may vary and could take 7-21 business days.

Address Accuracy

  • Please double-check your shipping address before submitting your order. We are not responsible for delays or non-delivery due to incorrect or incomplete address information.

Order Modifications & Cancellations

  • If you need to make changes or cancel your order, please contact us as soon as possible. Once an order has been processed or shipped, we may not be able to make any adjustments.

Missing or Damaged Items

  • If your order is damaged or missing, please reach out to us within 7 days of receiving your package. We will assist in resolving the issue and ensure you receive a replacement or refund if necessary.

Customer Service

If you have any questions or concerns about your order or shipping, don’t hesitate to contact us at [goodlinecollections@gmail.com] or call [customer service phone number].613-618-1345.